The Aims of the Patient Participation Group

The practice is looking to develop an active Patient Participation Group (PPG) to ensure that the voice of patients is heard and acted upon. PPG’s are integral to the patient journey within the Practice, as PPG members work with the Practice Manager to give valuable feedback, suggestions and ideas of how services run from a patient’s perspective. The PPG members work to ensure feedback is given to patients about changes in service, what is happening within the practice and locally and how you, the patients can make a difference to your GP surgery.

If you are interested in being a member of our Patient Participation Group or would like to raise an issue or feedback, please call and ask to speak to the Practice Manager 0121 4653965 email to bsmhft.homelessprimarycare@nhs.net or complete the form below and we will reply to you.

Getting Your View

The Practice and PPG would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form below to provide your consent for this.

• To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
• To improve the provision of health care.
• To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
• To provide assistance in development of new services.
• To encourage a spirit of self help and support amongst patients to improve their health and social care.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.